At STG Rug Cleaning, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal Information: Name, phone number, email address, physical address, and any details you provide when booking a service.
- Payment Information: If you make a payment, we collect billing details (processed securely through third-party payment providers).
- Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on the site.
- Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience.
2. How We Use Your Information
We use the collected information to:
- Process and confirm bookings for rug cleaning services.
- Communicate with you regarding your service requests, updates, or inquiries.
- Improve our website and customer experience.
- Send promotional offers, newsletters, or marketing messages (you can opt-out anytime).
- Prevent fraudulent activities and ensure website security.
3. How We Protect Your Information
We take security seriously and implement safeguards to protect your personal data, including encryption, secure servers, and access restrictions. However, no method of online transmission is 100% secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Service Providers: Third-party companies that assist in payment processing, email delivery, and marketing.
- Legal Authorities: When required by law or to protect our rights.
5. Your Rights & Choices
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections or deletion of your data.
- Opt-out of marketing communications at any time.
- Disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
7. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the revised effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: contact@stgrug.com
Phone: (435) 220-3784