FAQ

FAQ Filter

general

area rugs

oriental & persian

commercial

pet stains & odors

repairs & restoration

stain protection

eco-friendly

rug padding

How long does the area rug cleaning process take?

The area rug cleaning process usually takes 1-2 weeks. The exact duration depends on the type of rug, its condition, and the cleaning methods used. Some specialized treatments may take longer.

Will professional cleaning damage my area rugs?

Professional cleaning should not damage your area rugs if done by reputable professionals who use the appropriate methods for your rug's material and condition. Always choose a trusted cleaning service to ensure the best care.

How often should I have my area rugs professionally cleaned?

It's recommended to have your area rugs professionally cleaned every 12-18 months to remove deep-seated dirt and allergens and to maintain their appearance and longevity.

Can you remove stains and odors from Oriental and Persian rugs?

Yes, we can effectively remove most stains and odors from Oriental and Persian rugs using advanced cleaning solutions and techniques that are safe for delicate fibers.

How do you handle delicate rugs during the cleaning process?

We handle delicate rugs with utmost care, using gentle, hand-washing techniques and eco-friendly cleaning solutions tailored to the specific needs of each rug. Our experts inspect the rugs thoroughly before and after cleaning to ensure their safety.

Are Oriental and Persian rugs safe to clean with your methods?

Yes, our methods are safe for Oriental and Persian rugs. We use specialized techniques to ensure their fibers and dyes are protected.

How soon can I expect to see results after the pet stain and odor removal treatment?

You can expect to see results immediately after the treatment, with further improvement as the rug dries completely.

Can you guarantee complete removal of pet stains and odors from my rugs?

While we strive for complete removal, some stubborn stains and odors may not be fully eliminated. However, we use advanced techniques to achieve the best possible results.

Are your pet stain and odor removal methods safe for my pets and family?

Yes, our pet stain and odor removal methods are safe for both pets and family members, as we use non-toxic, eco-friendly products.

How long does rug repair and restoration take?

The duration of rug repair and restoration varies depending on the extent of the damage. Typically, it can take anywhere from a few days to several weeks.

Is it worth repairing a damaged rug, or should I replace it?

It is often worth repairing a damaged rug, especially if it has sentimental value or is a high-quality piece. Repairing can be more cost-effective and environmentally friendly than replacing it.

Can you accommodate the cleaning needs of large commercial spaces?

We can repair various types of damages, including holes, tears, frayed edges, and worn or faded areas. We also offer reweaving and color restoration services.

Is stain protection treatment safe for children and pets?

Yes, our stain protection treatment is safe for children and pets. We use non-toxic, eco-friendly products to ensure their safety.

Will the stain protection treatment alter the appearance or texture of my rug?

No, the stain protection treatment will not alter the appearance or texture of your rug. It is designed to maintain the rug's natural look and feel.

How long does the stain protection treatment last?

The stain protection treatment typically lasts 12-18 months, depending on the rug's use and traffic.

Can eco-friendly cleaning options be used on all types of rugs?

Yes, eco-friendly cleaning options can be safely used on all types of rugs, including delicate and antique pieces.

Will eco-friendly cleaning products harm the environment?

No, eco-friendly cleaning products are designed to be biodegradable and non-toxic, minimizing their impact on the environment.

Are eco-friendly cleaning options as effective as traditional cleaning methods?

Yes, eco-friendly cleaning options are as effective as traditional methods. They thoroughly clean your rugs while being gentle on the fibers.

Can rug padding help prevent wrinkles and creases in my rugs?

Yes, rug padding helps prevent wrinkles and creases by providing a stable foundation that keeps the rug flat and in place, reducing the likelihood of shifting and bunching.

How do I choose the right rug padding for my rugs?

Choose rug padding based on the type of flooring (hardwood, tile, carpet), the size and thickness of your rug, and your specific needs (e.g., extra cushioning or grip). Opt for materials like felt or rubber that are suitable for your floor type.

Why is rug padding important?

Rug padding provides several benefits, including preventing slipping, cushioning underfoot, extending the life of your rug by reducing wear, and protecting floors from scratches and stains.